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Unique Digital Ideas for Successful Business

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Our expertise, as well as our passion for web design, sets us apart from other agencies.

Sound Identity
Promotional spots
Musical standardization
Musical standardization
Play Video

Music Branding

What does your brand sound like?
Specialists in Musical Branding curate and update the playlists, ensuring consistency and musical standardization based on the sound identity developed for your brand.

Deep craftsmanship connected to the business.

our

Services

Find out more
01

DMC PLAYER ANDROID

02

DMC PLAYER WINDOWS

03

DMC BOX

04

Portal do Cliente

05

Spots Promocionais

SEE THE

BENEFITS OF THE SERVICE

1
Quality Music

An up-to-date collection of the highest sound standards, with exclusive playlists and no volume variation.

2
Exclusive Player

Technology created by DMC Media, easy to use, safe and with functions designed for the POS.

3
Music Expert

Playlists created by a team of specialists with an exclusive methodology.

4
Low Bandwidth Consumption

The music never stops, using a system that works offline and reduces internet bandwidth usage.

5
Great Cost/Benefit

Flexible contracts, with plans suited to each type of customer, add even more value to the service.

6
Boarderless Support

Flexible contracts, with plans suited to each type of customer, add even more value to the service.

7
Remote Content Management

Our curators manage all the content of your programming remotely and dedicatedly, ensuring efficiency, practicality and agility for your business.

our

Cases

Find out more

New Era: Customer since 2021 (17 stores)

We are pleased to serve and be an official partner in Music Branding and Digital Signage of the centenary New Era network! We are responsible for music curation and all image and video management in all stores.

Localiza Seminovos Customer since 2012 (125 stores)

We have the privilege of being partners and follow the evolution of Localiza Seminovos for over a decade, being in charge for the musical curation and commercial content that airs on the radios of more than 100 stores throughout Brazil.

Nespresso: Customer since 2015 (24 stores)

Since 2015, we are responsible for the fine sound track that plays in all Nespresso Boutiques throughout Brazil. An immense responsibility, which we are very pleased to fulfill.
Our

Rádio

Login and listen

Listen, buy and download your favorite playlist.

Services

Corporate Radio

Music Branding

Music curation

Customized Music Branding for your brand

Special playlists on seasonal dates

Production and publication of commercial posts

Access to the Customer Portal

Remort technical support via email

Remort technical support via phone of whatsapp with possibility of remote access

Content update

Monthly

Daily

List now to our music samples!

Access And Listen To Our Radio!
600
+
brands served
10
k+
uninterrupted manager points
120
+
years of history
550
k+

songs in the collection

Learn About

our other services

Events

KV Creation, Scenography, Movies, Speakers, Broadcasting, Capture, Technology and Innovation.
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Corporate Videos

Audio-Visual solutions for different types of corporate videos. Animations, scripts, 3D effects, capture, editing, pre and post-production.
Find out more

Digital Signage

Content development, digital signage implementation and management using led screens, monitors and videowalls. Content management in real time.
Find out more
Know more about

Our radio

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Our Contact Details

Do you want to know more information about how our radio works?

Get in touch to discuss your business needs today. Please call us, drop us an email.

Endereço: Avenida Brigadeiro Faria Lima, 1485, 2º andar, cj.21, sala 231

Jardim Paulistano – São Paulo -SP

suporte@hubdmc.com.br  (11) 98812-2914

atendimento@hubdmc.com.br (11) 93338-9614

comercial@hubdmc.com.br (11) 99400-0276

Contact Us

Send a Message

Spots Promocionais

 
How does it work?

Corporate radio is a means of communicating with customers at the point of sale.

Make the most of your Radio and use commercial spots to increase your sales and reinforce your communication!

By creating exclusive spots, publicize your products, promotions, services, website address, social medias or any other message you want to communicate, making your programming even more personalized.

Customer support

Via phone or whatsapp, our support is available Monday through Friday, from 9 am to 6 pm, always ready to solve any problems remotely, in a practical and effective way.

FAQ DMC PLAYER WINDOWS

How does DMC Player work?
MAC PLAYER is DMC's application for a PC computer, equipped with a Windows operating system, which runs your playlists and commercial spots. The content of each player is frequently updated by our music curators who work incessantly, refining the soundtrack according to your business’s Music Branding, playing the right music at the right time. DMC PLAYER for Windows is compatible with computers with at least 4GB of RAM memory (for a better experience using the application, 8GB of RAM memory is recommended) and Windows versions 7, 10 and 11, with 50 GB of storage or higher, (storage for the app and playlists). Our application works offline, that is, it will play even if there is no internet connection and the playlist will not be interrupted while the songs are playing, but for a better experience and for the updates to be carried out, the computer must always be connected to an internet network Important! In order to use the DMC PLAYER, it’s essential that Microsoft NET Framework 4.0 or higher is installed and enabled on your computer. In Windows 10 and 11, this feature is already installed in the Operating System. To find out which version of Windows you you have, Step 1: Press the "Windows logo + R" keys on your keyboard. Step 2: The screen below will open in the bottom left corner of your screen, type winver in the Open box and click the "OK" button. If you are using a version prior to Windows 10 and 11 and NET Framework 4.0 is not installed, Click here to download this resource directly from Microsoft’s website. PLAYER DOWNLOAD What should I do if the app doesn't open, crashes, closes, or says "another instance is open? If the app crashes, closes, or doesn't open when desired, follow the steps below. Be sure to try to open the app after each indicated step to see if the problem has been solved. To restart your computer, select Start and then select Power > Restart. Or using the Windows key shortcuts + X and then select Power > Restart. After logging in on Windows, wait for the application to start automatically, do not click on the desktop’s shortcut. I’m having problems downloading the application or updating the playlist and spots content. What should I do? Make sure your device has a connection to the internet and that your Antivirus is not executing any blocking due to a false positive. False positive is a false alarm given by your antivirus program. It happens when the program mistakenly identifies a file or download as being malicious. For more information, follow the list of some antivirus distributors and the appropriate solutions: AVAST NORTON Kaspersky AVG  
Windows Defender:
Click the Start button > Settings > Update & Security > Windows Security > Virus & Threat Protection. Under Virus & Threat Protection Settings, select Manage Settings, then on Exclusions, select Add or remove exclusions Select Add an exclusion, then select files, folders, file types or processes. The exclusion will also apply to subfolders within a folder. In my player, appears the message "There is an error in the sound output". Check that the sound cable is correctly connected to your machine, and that the cable is in good condition. This message is intended to indicate that your computer has a sound structure failure (audio cable, audio connector), follow the steps below. Be sure to try opening the app after each step to see if the issue is resolved. 01: Check if the speakers are connected to the wrong input (the right one is the audio connector, identified in green); 02: Check that the energy and volume levels are at maximum levels; 03: Check if the application is not muted; 04: Make sure the app is not muted in Mixer. To check, right-click the [speakers icon] in the taskbar next to the computer's clock, and select [open volume mixer]. In the Applications file, dragging the slider to adjust the volume of DMC MEDIA PLAYER. If the app's speaker icon has the icon, it means the app is muted. 5. Make sure the sound cable is in good condition, does not generate noise or hiss. 6. If you use Bluetooth speakers and are having audio problems. Select Settings > Bluetooth & Devices. Turn Bluetooth off, wait a few seconds, then turn it on again. Remove the Bluetooth device and add it again: Select Start, then enter settings. Select Settings > Bluetooth & Devices > Devices, for more information click here.
I'm getting the message "do you wish to log in on this device" what should I do?
1. The licenses are only valid for a single device, therefore, if the device is changed, the other will be logged out of the DMC PLAYER application. 2. If you are sure that the chosen device will be used with the player, click CONTINUE.
I Need help
How to get in touch to talk to us. You can contact us via WhatsApp or by calling +55 (11) 98812-2914 (technical support channel) or for other questions with our customer service channel +55 (11) 93338-9614, Monday through Friday from 9:00 to 18:00 or sending an email to atendimento@dmcmedia.com.br.

FAQ DMC PLAYER ANDROID

How does DMC Player work?
DMC PLAYER is DMC's application for the Android platform, which plays your playlists and commercial spots. The content of each player is often updated by our music curators, who are incessantly working, refining the soundtrack according to your business’s Music Branding, playing the right music at the right time. DMC PLAYER is compatible with Android devices with 4 GB of RAM or more and Android 8 or higher installed. We recommend a device with 32GB of storage or more (minimum 16GB of storage for the app and playlists). Our application works offline, that is, the playlist will play and will not be interrupted even when there is no internet. However, to keep your playlist updated, it’s necessary that the cell phone is connected to the internet network.
Important!
Check which Android version you have. Open the smartphone Settings. Near the bottom of the screen, tap About the device and Android version. Locate the "Android Version", the "Android Security Update" and the "Version Number".
DOWNLOAD
What should I do if the application does not open, crashes or closes? If the application crashes, closes or does not open when desired, follow the steps below. Be sure to try opening the app after the given step to see if the issue is fixed. 1- Restart your device, Press and hold the power button for a few seconds. Tap Shutdown or Restart on the screen. If these options are not available, press and hold the power button until your device restarts. 2- Update the app Open the Play Store app on your device. Tap /// at the top of your screen and select My Apps & Games. Find the DMC MEDIA PLAYER app and tap Update if available. 3- Update your device Open your device's Settings. Depending on your device, select System Update or Software Update. Check your update status and install available system updates. 4- Clear the app's cache Open your device's Settings. Go to your apps (depending on your device, this could be Apps, Apps & Notifications, App Management, or Manage Apps). Tap DMC MEDIA PLAYER. Tap Storage. Tap Clear Cache.
I'm having trouble downloading the app. What should I do?
Make sure your device meets the minimum requirements. The DMC PLAYER is compatible with Android devices with 4 GB of RAM or more and Android 8 or higher installed. We recommend a device with 32 GB of storage or higher, (minimum 16 GB of storage for the app and playllsts). If your device meets the minimum requirements, follow the steps below. Try installing the app again after trying each of the steps to see if this solves the problem. 1- Check your network connection A stable connection is recommended to download the DMC MEDIA PLAYER and its content. If you are experiencing problems with your Wi-Fi connection, try restarting your wireless router if you have access to it. You can also try switching to a mobile data connection. 2- Restart your device. Press and hold the power button for a few seconds. Tap Power off or Restart on your screen. If these options are not available, press and hold the power button until your device restarts. 3- Insufficient Storage.
I'm getting messages saying that my device doesn't have enough storage. What should I to do?
Devices with low storage space prevent the installation of applications and can cause users to receive messages such as "Storage Insufficient" or "Not enough available storage" These error messages may appear even if your device reports that there is free space. If you receive a storage-related message, try the following steps depending on your device. 1- Make sure you have enough space on your device. 2- Free up storage space by clearing cache in your other apps. Login and Password.
I'm getting messages saying: do you wish to log on this device, what should I do?
l- The licenses are only valid for a single device, therefore, if the device is changed, the other will be disconnected from the DMC PLAYER application. 2- If you are sure that the chosen device will be used with the player, click CONTINUE.
Need help?
How to get in touch to talk to us. You can contact us via WhatsApp or by calling +55 (11) 98812-2914 (technical support channel) or for other questions with our customer service channel +55 (11) 93338-9614, Monday through Friday from 9:00 to 18:00 or sending an email to atendimento@dmcmedia.com.br.

FAQ DMC BOX

 

The DMC BOX is our unique solution for running and operating Radio and TV at your point of sale, which eliminates the need for an on-site computer.
It’s a compact, modern device, equipped with DMC's own media manager software and its installation does not require the presence of a specialized technician, being developed in the best “plug & play” format.
The DMC BOX works offline, that is, the programming will not be interrupted
even if there is no internet. However, to keep your programming updated, it’s necessary that the device is always connected to the internet network.

1. In a sound system:
It can be connected to external sound devices through cables: P2x RCA, P2xP2 and P2 X P10 in amplifiers, audio monitors, as our device has a Jack audio input.
1. Along with external monitors (Digital Signage):
In this case, just connect them to an HDMI or Micro HDMI cable (some DMC BOX models). If the sound system is not present, the TV speakers will be used for broadcasting the audio content, if the monitors have built-in speakers available.
Our equipment works offline, that is, the playlist will run even without an internet connection, however, for a better user experience and for updates to be carried out, we recommend that the DMC BOX is always connected to an internet network.


I'm having trouble downloading or updating playlists and spot content. What should I do?

Make sure the DMC BOX has internet connection and that the device has no blockage on the internal network (routers, firewall).

If the problem persists:
Unplug the router's power cable from the outlet.
Unplug the DMC BOX power cable from the outlet.
Wait 30 seconds.

Meanwhile, check whether the network cable is properly connected to both devices.
Plug the router into the power supply. The lights on the modem will blink. Wait until they stop blinking.
Plug the DMC BOX into the outlet again.

My sound is showing some flaws:

As with any piece of audio equipment, cables can also have some problems.
In some cases, it may just be a matter of maintenance or, in other cases, the cable or equipment will need to be replaced if it is damaged.

First make sure the DMC BOX and your audio device are turned on. Then, if you plug in the cable and no sound comes out, you can use a standard P2 headphone, to test, check if there is any audio return, if this occurs it may be that a solder has come loose or the internal wires have broken your sound cable, which is common with cables that suffer twistings. Test by switching to another cable and see if it works. Most of the time when the sound does not come out, this change is enough to solve the problem.

A wrong cable may have been installed in the equipment. If you don't know which cable to connect, consult your audio equipment's user manuals. A good identification of the cables helps, sometimes we can connect an input as an output and vice versa. If you suddenly don't hear any sound, it could be due to a broken cable or because the plug didn't fit all the way into the input of the equipment. Just give it a little push and that's it!

I'm having trouble displaying the image on the screen:

Check if the contracted service offers Digital Signage in its package.
Check that the video cable connecting the monitor and the DMC BOX is correctly and securely connected between the DMC BOX and the monitor.
Check if the outlet is working correctly connected from both devices.
Use the control in the on/off function, pressing it may or may not turn on the monitor.
Reconnect the video cable, if necessary (before disconnecting the devices from the socket, to avoid damaging the equipment's video input)
Restart the DMC BOX, removing the power cable on the side and plugging it in again.


I Need help

How to contact
How to get in touch to talk to us. You can contact us via WhatsApp or by calling +55 (11) 98812-2914 (technical support channel) or for other questions with our customer service channel +55 (11) 93338-9614, Monday through Friday from 9:00 am to 6:00 pm or by sending an email to atendimento@dmcmedia.com.br.